Business Communication in English
Effective communication skills are essential in the new millennium. Today’s fast-moving, competitive business world requires employees with excellent verbal and written skills. In order to meet this need, business schools strive to produce students with both skills; communication courses stress techniques through term papers, writing assignments, and oral presentations; and managers require employees to participate in appropriate training exercises.
The published literature on workplace communication skills echoes this concern as textbooks and works offering advice and sure cures for communication problems continue to proliferate. While the business and technical worlds bemoan the absence of competent writing and speaking skills, the rapid pace of the work environment leaves little time for learning and improving these skills.
In order to effectively facilitate communication skills for students and practitioners, clear guidelines, well-structured outlines, and pertinent examples are needed. This book serves as a guide to the locations of these essential materials and the research tools needed to acquire them. There are two components to this book.
The first three chapters serve as a handbook for conducting research in business and technical communication. It answers basic questions on correct grammar and offers research tools (e.g., dictionaries), research resources (e.g., indexes, computer databases, and periodicals), and information sources (e.g., associations, research institutions).
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